F.A.Q.'s: FREQUENTLY ASKED QUESTIONS
1.) How much are your custom sneakers if I want a personal
pair?
Prices are determined by:
Prices are determined by:
-Estimated time spent on the sneaker
-The amount of detailed work
-Sneaker type
No negotiating prices! All sales are
final!
2.) Can I put a down payment down and pay the other half once
the project is complete?
It is absolutely necessary that I receive the payment in full prior to getting started on the sneakers. Partial payments are not accepted. No exceptions!
It is absolutely necessary that I receive the payment in full prior to getting started on the sneakers. Partial payments are not accepted. No exceptions!
3.) Can I get a refund or exchange if I don’t like the
product?
**ALL SALES ARE
FINAL!!!
4.) What’s the process of getting a pair of custom sneakers
done?
To order a pair of custom shoes that is not shown on the website, a detailed account of all ideas & references are required!
To order a pair of custom shoes that is not shown on the website, a detailed account of all ideas & references are required!
Fill out the contact page via the page ONE OF ONE's & I will respond within 24 hours to finalize the order.
If you wish to provide the base sneaker, a shipping address
will be implemented only after your payment is processed.
5.) Are your sneakers durable and waterproof?
YES!!! They are waterproof, chip proof, crack resistant, and can withstand casual wear.
**Not intended for strenuous activities or sports!
6.) What is your method of receiving payment? How can I pay?
7.) How long would it take to get my shoes?
There is a minimum of 2-to-6 week waiting period upon shipment and/or you receiving the final product via mail.
8.) How do I clean my shoes?
Just use a damp rag & some soap water. Do not scrub with a toothbrush or anything abrasive, or you will damage the overall quality of the shoe. Do not machine wash, or machine dry, as these processes will also damage your footwear.
9.) When I purchase a custom, how will I know when it's paid for?
You will receive X2 RECIEPTS & be contacted:
-Via Email through PAYPAL on day of purchase.
-Upon arrival of your shipped custom to allotted address (Inside of your sneaker box).
This process will occur only after all payments are processed.